Privacy Policy
Loano 2 Village
Loano 2 village
Privacy
Privacy Policy (last update December 2019)
With reference to the GDPR (EU) 2016/679 Regulations on the Protection of Personal Data, we inform you about the purposes and methods of processing your personal data.
1. Data controller
The data supplied by you are processed by Loano 2 Village Residence & Hotel, with registered office in Via degli Alpini 6 17025 Loano (SV). Company name: Loano 2 Village SPA, registered office at Corso Roma 50, 17025 Loano (SV), VAT number 01805140090.
2. Data processed, purposes and legal nature of the processing
a) General data for access to the site
This site uses cookies to improve the User's global navigation. See under "Browsing data and cookies."
The legal basis that legitimizes the use of cookies and the processing of such data are the legitimate interest and the need to make usable the functionality of the site as a result of user access.
b) Personal data supplied voluntarily
Personal data provided voluntarily by filling out the information request or booking request forms are processed exclusively for the provision of the services requested by you and the finalization of the booking.
The legal basis that legitimizes the acquisition and processing of the requested data is the execution and finalization of the services requested by you and the fulfillment of the legal obligations connected to the hotel reservation (eg, public safety, administrative, fiscal obligations, accounting, etc.) Art 6 paragraph b, c, and f.
The refusal to provide the requested fundamental data makes it impossible for us to proceed with the provision of the services requested and to establish or continue contractual relationships.
3. Processing methods and data retention times
The data provided voluntarily are inserted in appropriate computer and paper archives, processed according to the application of the appropriate security measures for the protection and confidentiality of data, in accordance with the GDPR (EU) 2016/679. The acquisition and processing of personal data by Loano 2 Village takes place through the use of special data processing and archiving software.
These software are commonly used in the hotel industry for booking management and all aspects relating to hotel stays. Loano 2 Village guarantees that all the systems used have the appropriate security measures for data protection and privacy according to the GDPR (EU) 2016/679.
Loano 2 Village collects only the personal data necessary for the provision of its services. These personal data are not subject to dissemination or profiling by Loano 2 Village.
The data may however be processed for static purposes for the internal and exclusive use of Loano 2 Village.
Loano 2 Village carries out direct marketing actions (newsletter) only upon explicit consent.
Your data are not the subject of dissemination or profiling for commercial purposes by Loano 2 Village.
They could be analyzed for static purposes for the exclusive use of Loano 2 Village.
Data retention time
The data are kept for the time strictly necessary for the management and purposes for which they were collected and in compliance with current regulations and security obligations. In any case for a period not exceeding 5 years.
4. Who treats your data
The personal data you have provided us are processed by the following categories of people according to the purposes indicated in point 2 and the methods listed in point 3:
• management of Loano 2 Village as data controllers
• Loano 2 Village reception, administration and economics staff in charge of processing
• management and persons in charge of the companies chosen by Loano 2 Village to manage and optimize the provision of the services offered, as data controllers.
(For further information concerning the data processors currently in charge, please write to privacy@loano2village.it)
5. Access rights of the interested party
The owner of the data has the right at any time to obtain from Loano 2 Village:
a) confirmation of the existence of their data in our databases
b) the origin of the data and the purposes of the processing
c) an indication of which data have been acquired and processed
d) an indication of the processing methods and the logic applied in case of treatment with the aid of electronic instruments
e) the identification details of the data controller and of all the subjects (or categories of subjects) to whom the data can be communicated as managers or in charge of processing
f) the right to know whether their data are transferred to a third country or to an international organization
g) updating, rectification or integration of such personal data
h) the right to data portability (Art.20 C68)
i) total cancellation of personal data (right to oblivion Article 17, C65, C66)
j) the attestation that the operations indicated in the letter g) f) and i) k) have been successfully completed
k) the right to object, at any time, to the processing of personal data for the purpose of sending advertising material, direct sales, market research or other forms of communication for commercial purposes.
l) The right to lodge a complaint with a supervisory authority
NEWSLETTER
If you sign up for the Loano 2 Village newsletter, you consent to receive communications and offers from Loano 2 Village via email.
To this end, your data are managed by Loano 2 Village through a platform for sending newsletters: Mailup.
Your email address is stored on Mailup servers and processed in accordance with the appropriate security measures for data protection and privacy pursuant to the GDPR (EU) 2016/679.
MailUp, like any newsletter management platform, provides information on who opens the newsletter and clicks on the links; we use this information for statistical purposes and to understand the effectiveness of our communications.
Loano 2 Village is the exclusive holder of the processing of data that you have freely provided us and does not give your email address and your data to anyone else, as specified in this statement at point 3. At any time you can stop receiving the newsletter, through the appropriate link that you find at the bottom of each message.
For information or requests regarding the processing of your data, simply send an e-mail to the following address: privacy@loano2village.it
Browsing data and cookies
The processing of personal data of users visiting the Site is limited to navigation data, i.e. those for which the transmission to the Site is necessary for the operation of the computer systems responsible for managing the Site and Internet communication protocols. This category includes, for example, the IP addresses or the computer domain used to visit the Site and other parameters related to the operating system used by the user to connect to the Site. The Company collects these and other data (such as, for example, the number of visits and the time spent on the Site) only for statistical purposes and anonymously in order to control the operation of the Site and improve its functionality. This is information that is not collected to be associated with other information about users and to identify users; however, such information by their very nature may allow the identification of users through processing and association with data held by third parties. The navigation data are immediately deleted after the treatment in anonymous form but can be used by the Company to ascertain and identify the authors of any computer crimes committed against the Site or through the Site. Save this eventuality, the navigation data described above are stored only temporarily in compliance with applicable legislation.
The site uses "cookies". By using the Website, you consent to the use of cookies in accordance with this Privacy Policy.
Cookies are small files stored on the hard disk of the user's computer. There are two macro-categories of cookies: technical cookies and profiling cookies.
Technical cookies are necessary for the proper functioning of a website and to allow user navigation; without them the user may not be able to view the pages correctly or use some services.
Profiling cookies have the task of creating user profiles in order to send advertising messages in line with the preferences expressed by the user during navigation.
Cookies can also be classified as:
• "session" cookies, which are deleted immediately when the browser is closed;
• "persistent" cookies, which remain in the browser for a certain period of time. They are used, for example, to recognize the device that connects to a site facilitating authentication operations for the user;
• "own" cookies, generated and managed directly by the manager of the website on which the user is browsing;
• "third-party" cookies, generated and managed by parties other than the operator of the website on which the user is browsing.
The types of cookies used on the site
The Website uses the following types of cookies:
(i) own, session and persistent cookies, necessary to allow navigation on the Site, for purposes of internal security and system administration;
(ii) third-party, session and persistent cookies, necessary to allow the user to use multimedia elements present on the Site, such as images and videos;
(iii) persistent third-party cookies used by the Site to send statistical information to the Google Analytics system, through which the Company can perform statistical analysis of accesses / visits to the Site. The cookies used exclusively serve statistical purposes and collect information in aggregate form .
Through a pair of cookies, one of which persistent and the other of session (with expiration at the end of the browser), Google Analytics also saves a register with the start times of the visit to the Site and exit from it. You can prevent Google from tracking data through cookies and the subsequent processing of data by downloading and installing the browser plug-in from the following address: http://tools.google.com/dlpage/gaoptout?hl=it The following table shows a detail of the cookies on the Site. Next to each third-party cookie is a link to the privacy policy of the subject, different from the operator of the site on which the user is browsing, which generates and manages these cookies.
COOKIES TYPOLOGY PURPOSE PRIVACY POLICY
loano2village.it Own - persistent and session cookies necessary to allow navigation on the Site, for purposes of internal security and system administration. loano2village.it/it/privacy-policy.aspx
google.com Third parties - persistent - profiling - session Cookies for the service of Google Analytics. informative:
google.com/policies/privacy
Configuration:
tools.google.com/dlpage/gaoptout?hl=it
adwords.google.com Third parties - persistent, profiling and session Cookies necessary for advertising and remarketing. support.google.com/adwordspolicy/answer/6008942
maps.google.com Third parties - persistent and session cookies necessary for the insertion of maps on the site. google.com/policies/privacy
facebook.com Third parties - persistent Cookies are generated to show ads, submit suggestions for companies and other organizations to people who may be interested in their products, services or promoted causes and to measure the performance of advertising campaigns. informative:
facebook.com/help/cookies
Configuration:
log in to your account and use the features in the privacy section.
tripadvisor.it Third parties - persistent Generated to monitor TripAdvisor statistics. informative:
http://info.evidon.com/pub_info/1202?v=1&nt=0
Configuration:
log in to your account and use the features in the privacy section.
How to disable cookies from browser settings
The Site does not use cookies to collect information identifying the user; however, if desired, the user can choose to disable the installation of cookies on the Site by changing the browser settings.
Please note that disabling cookies may in any case limit the possibility of using the Website and prevent the user from fully benefiting from the features and services available on the Website.
Below are the ways to manage cookies from the main browsers.
• Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Opera
The Site may contain links to other sites (eg third party websites).
The Company does not make any access or control over cookies, web beacons and other tracking technologies of users that could be used by third party sites to which the user can access from the Site; the Company does not carry out any control over contents and materials published by or obtained through third-party websites, nor on the relative methods of processing of the user's personal data, and expressly disclaims any related liability for such eventualities.
The user is required to verify the privacy policy of third party sites accessed through the Site and to inquire about the conditions applicable to the processing of their personal data.
With reference to the GDPR (EU) 2016/679 Regulations on the Protection of Personal Data, we inform you about the purposes and methods of processing your personal data.
1. Data controller
The data supplied by you are processed by Loano 2 Village Residence & Hotel, with registered office in Via degli Alpini 6 17025 Loano (SV). Company name: Loano 2 Village SPA, registered office at Corso Roma 50, 17025 Loano (SV), VAT number 01805140090.
2. Data processed, purposes and legal nature of the processing
a) General data for access to the site
This site uses cookies to improve the User's global navigation. See under "Browsing data and cookies."
The legal basis that legitimizes the use of cookies and the processing of such data are the legitimate interest and the need to make usable the functionality of the site as a result of user access.
b) Personal data supplied voluntarily
Personal data provided voluntarily by filling out the information request or booking request forms are processed exclusively for the provision of the services requested by you and the finalization of the booking.
The legal basis that legitimizes the acquisition and processing of the requested data is the execution and finalization of the services requested by you and the fulfillment of the legal obligations connected to the hotel reservation (eg, public safety, administrative, fiscal obligations, accounting, etc.) Art 6 paragraph b, c, and f.
The refusal to provide the requested fundamental data makes it impossible for us to proceed with the provision of the services requested and to establish or continue contractual relationships.
3. Processing methods and data retention times
The data provided voluntarily are inserted in appropriate computer and paper archives, processed according to the application of the appropriate security measures for the protection and confidentiality of data, in accordance with the GDPR (EU) 2016/679. The acquisition and processing of personal data by Loano 2 Village takes place through the use of special data processing and archiving software.
These software are commonly used in the hotel industry for booking management and all aspects relating to hotel stays. Loano 2 Village guarantees that all the systems used have the appropriate security measures for data protection and privacy according to the GDPR (EU) 2016/679.
Loano 2 Village collects only the personal data necessary for the provision of its services. These personal data are not subject to dissemination or profiling by Loano 2 Village.
The data may however be processed for static purposes for the internal and exclusive use of Loano 2 Village.
Loano 2 Village carries out direct marketing actions (newsletter) only upon explicit consent.
Your data are not the subject of dissemination or profiling for commercial purposes by Loano 2 Village.
They could be analyzed for static purposes for the exclusive use of Loano 2 Village.
Data retention time
The data are kept for the time strictly necessary for the management and purposes for which they were collected and in compliance with current regulations and security obligations. In any case for a period not exceeding 5 years.
4. Who treats your data
The personal data you have provided us are processed by the following categories of people according to the purposes indicated in point 2 and the methods listed in point 3:
• management of Loano 2 Village as data controllers
• Loano 2 Village reception, administration and economics staff in charge of processing
• management and persons in charge of the companies chosen by Loano 2 Village to manage and optimize the provision of the services offered, as data controllers.
(For further information concerning the data processors currently in charge, please write to privacy@loano2village.it)
5. Access rights of the interested party
The owner of the data has the right at any time to obtain from Loano 2 Village:
a) confirmation of the existence of their data in our databases
b) the origin of the data and the purposes of the processing
c) an indication of which data have been acquired and processed
d) an indication of the processing methods and the logic applied in case of treatment with the aid of electronic instruments
e) the identification details of the data controller and of all the subjects (or categories of subjects) to whom the data can be communicated as managers or in charge of processing
f) the right to know whether their data are transferred to a third country or to an international organization
g) updating, rectification or integration of such personal data
h) the right to data portability (Art.20 C68)
i) total cancellation of personal data (right to oblivion Article 17, C65, C66)
j) the attestation that the operations indicated in the letter g) f) and i) k) have been successfully completed
k) the right to object, at any time, to the processing of personal data for the purpose of sending advertising material, direct sales, market research or other forms of communication for commercial purposes.
l) The right to lodge a complaint with a supervisory authority
NEWSLETTER
If you sign up for the Loano 2 Village newsletter, you consent to receive communications and offers from Loano 2 Village via email.
To this end, your data are managed by Loano 2 Village through a platform for sending newsletters: Mailup.
Your email address is stored on Mailup servers and processed in accordance with the appropriate security measures for data protection and privacy pursuant to the GDPR (EU) 2016/679.
MailUp, like any newsletter management platform, provides information on who opens the newsletter and clicks on the links; we use this information for statistical purposes and to understand the effectiveness of our communications.
Loano 2 Village is the exclusive holder of the processing of data that you have freely provided us and does not give your email address and your data to anyone else, as specified in this statement at point 3. At any time you can stop receiving the newsletter, through the appropriate link that you find at the bottom of each message.
For information or requests regarding the processing of your data, simply send an e-mail to the following address: privacy@loano2village.it
Browsing data and cookies
The processing of personal data of users visiting the Site is limited to navigation data, i.e. those for which the transmission to the Site is necessary for the operation of the computer systems responsible for managing the Site and Internet communication protocols. This category includes, for example, the IP addresses or the computer domain used to visit the Site and other parameters related to the operating system used by the user to connect to the Site. The Company collects these and other data (such as, for example, the number of visits and the time spent on the Site) only for statistical purposes and anonymously in order to control the operation of the Site and improve its functionality. This is information that is not collected to be associated with other information about users and to identify users; however, such information by their very nature may allow the identification of users through processing and association with data held by third parties. The navigation data are immediately deleted after the treatment in anonymous form but can be used by the Company to ascertain and identify the authors of any computer crimes committed against the Site or through the Site. Save this eventuality, the navigation data described above are stored only temporarily in compliance with applicable legislation.
The site uses "cookies". By using the Website, you consent to the use of cookies in accordance with this Privacy Policy.
Cookies are small files stored on the hard disk of the user's computer. There are two macro-categories of cookies: technical cookies and profiling cookies.
Technical cookies are necessary for the proper functioning of a website and to allow user navigation; without them the user may not be able to view the pages correctly or use some services.
Profiling cookies have the task of creating user profiles in order to send advertising messages in line with the preferences expressed by the user during navigation.
Cookies can also be classified as:
• "session" cookies, which are deleted immediately when the browser is closed;
• "persistent" cookies, which remain in the browser for a certain period of time. They are used, for example, to recognize the device that connects to a site facilitating authentication operations for the user;
• "own" cookies, generated and managed directly by the manager of the website on which the user is browsing;
• "third-party" cookies, generated and managed by parties other than the operator of the website on which the user is browsing.
The types of cookies used on the site
The Website uses the following types of cookies:
(i) own, session and persistent cookies, necessary to allow navigation on the Site, for purposes of internal security and system administration;
(ii) third-party, session and persistent cookies, necessary to allow the user to use multimedia elements present on the Site, such as images and videos;
(iii) persistent third-party cookies used by the Site to send statistical information to the Google Analytics system, through which the Company can perform statistical analysis of accesses / visits to the Site. The cookies used exclusively serve statistical purposes and collect information in aggregate form .
Through a pair of cookies, one of which persistent and the other of session (with expiration at the end of the browser), Google Analytics also saves a register with the start times of the visit to the Site and exit from it. You can prevent Google from tracking data through cookies and the subsequent processing of data by downloading and installing the browser plug-in from the following address: http://tools.google.com/dlpage/gaoptout?hl=it The following table shows a detail of the cookies on the Site. Next to each third-party cookie is a link to the privacy policy of the subject, different from the operator of the site on which the user is browsing, which generates and manages these cookies.
COOKIES TYPOLOGY PURPOSE PRIVACY POLICY
loano2village.it Own - persistent and session cookies necessary to allow navigation on the Site, for purposes of internal security and system administration. loano2village.it/it/privacy-policy.aspx
google.com Third parties - persistent - profiling - session Cookies for the service of Google Analytics. informative:
google.com/policies/privacy
Configuration:
tools.google.com/dlpage/gaoptout?hl=it
adwords.google.com Third parties - persistent, profiling and session Cookies necessary for advertising and remarketing. support.google.com/adwordspolicy/answer/6008942
maps.google.com Third parties - persistent and session cookies necessary for the insertion of maps on the site. google.com/policies/privacy
facebook.com Third parties - persistent Cookies are generated to show ads, submit suggestions for companies and other organizations to people who may be interested in their products, services or promoted causes and to measure the performance of advertising campaigns. informative:
facebook.com/help/cookies
Configuration:
log in to your account and use the features in the privacy section.
tripadvisor.it Third parties - persistent Generated to monitor TripAdvisor statistics. informative:
http://info.evidon.com/pub_info/1202?v=1&nt=0
Configuration:
log in to your account and use the features in the privacy section.
How to disable cookies from browser settings
The Site does not use cookies to collect information identifying the user; however, if desired, the user can choose to disable the installation of cookies on the Site by changing the browser settings.
Please note that disabling cookies may in any case limit the possibility of using the Website and prevent the user from fully benefiting from the features and services available on the Website.
Below are the ways to manage cookies from the main browsers.
• Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Opera
The Site may contain links to other sites (eg third party websites).
The Company does not make any access or control over cookies, web beacons and other tracking technologies of users that could be used by third party sites to which the user can access from the Site; the Company does not carry out any control over contents and materials published by or obtained through third-party websites, nor on the relative methods of processing of the user's personal data, and expressly disclaims any related liability for such eventualities.
The user is required to verify the privacy policy of third party sites accessed through the Site and to inquire about the conditions applicable to the processing of their personal data.
