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YOUR TOTALLY SAFE HOLIDAY

Discover our prevention measures against Covid-19

At Loano 2 Village we are ready to welcome you back in a totally safe
environment as we take all the necessary measures for the maximum protection of our guests and all the staff.

 

Personal Protective Equipment and Proper Behavior

All our staff wear masks and is provided with the necessary personal protective equipment.
It is mandatory to wear masks in some public areas of the village, such as the restaurant, the bar and the theater, according to the actual health measures in force.
At the entrance of the Village we will measure the temperature of our guests and employees.
Safety distances are regulated in all areas.
For the sake of everyone's health, we ask you to maintain a minimum distance of 1 meter from other guests.
In the village are posted signs reminding everyone the rules of conduct to be followed and alcohol-based detergents are available for hand disinfection.
We kindly ask for your cooperation, as following these little attentions also on vacation, is essential for everyone’s health.

 


Environment sanification

All rooms, apartments, restaurants, swimming pools and all public areas are cleaned and sanitized with specific products of high disinfectant efficacy branded Diversey (world leader in the field).
If you want to know all our procedures you can download our protocol.

 


Wide spaces available

Our strength is that we have large spaces available in all areas, both outdoor and indoor.
Our swimming pools and all outdoor sports facilities, are active.

 


Entertainment for the family

Our sparkling animation team has created for our guests a special program of games, sports, activities and shows to entertain everyone in compliance with safety regulations.

 


Flexibility

According to the uncertain times we are living, we are pleased to offer you more flexibility.
In case of need, you can cancel your reservation without penalty up to 7 days before your arrival date or keep the deposit paid and postpone your arrival up to 12 months.

 


Travel Insurance

In addition, from this year if you book directly with us you will have the opportunity to subscribe to a useful insurance Europ Assistance "Hotel Safety Program" that protects you from many unexpected events that can compromise your stay.

 


Pre Check-in

Please use our online check-in prior to your arrival. A few days before the start of your holiday we will ask you to send us your details so that we can speed up the check-in process when you will arrive.

 


APP Hotel Concierge

For the summer 2021 we have activated a new online concierge service that will provide you with all the latest information about the Resort directly on your smartphone. You can also browse all the menus and wine list and with instant messaging you can always be in touch with us, even from the pool or the beach!

 

Technology is a great help, but remember that the reception staff is always at your disposal 24 hours a day, for all your needs and requests or just to give you a smile!